Description:
Engineer /
Experienced Salesman / Specialist Sales Trainer
2 1/2 day Sales workshop for GENBAND
Telecommunications (UK) Limited
Corporate Headquarters Frisco, Texas,
specializes in Internet technology used by telecommunications companies
and fixed, mobile and cable service providers that sends phone calls
over the Internet around the world across over 600 networks, including
two-thirds of the world’s largest service provider networks spanning
more than 80 countries.
GENBAND has research and development
facilities in Canada, China, Massachusetts, North Carolina, and Texas.
Genband recently purchased Nortel's CVAS business and technology.
Dr Dorit Columbus, Ahmed
Hamdani, Anna Lapshina - three of the delegates at GENBAND, Maidenhead
UK 'Selling for Engineers seminar
"Presenter's style kept
people's attention by breaking into workshops / role-play to illustrate
points. I have identified areas where I can improve my presentation and
techniques in meetings to be more effective."
"A useful introduction to
sales techniques and strategies for people with an engineering-led
background and experiences."
"Nice guy, very open and
made you feel comfortable. Lots of brainstorming with your colleagues .
. .Good and easy concepts used during the sessions that can be applied
to daily job."
"A pleasant seminar, very
helpful to get some fresh ideas to use in daily life to improve
inter-personal relationships to perform better at work and eventually to
get more sales!"
"Very interactive, lots
of personal experience delivered. The seminar provided a broad range of
aspects of sales work, covering different types of sales. A lot of
experience has been shown and illustrated the cases. Practical exercises
helped to get a firm grip on do's and don'ts."
"Best of all I liked the
practical exercises which helped a lot to understand the course
material. Course is very good as an initial step in sales. Good way of
delivering information - knowledge through fun."
"The seminar was very
practical, with many exercises getting us to realize the benefits of the
techniques and put them to the test. Would be good to make the course
longer - one day extra."
"Realisation that sales
is within us and that with some guidance engineers can make a huge
difference to the sales cycle by adapting our approach to customer
interaction."
"Relaxed atmosphere
allowing easy discussions. Presentation section was very useful to me. I
needed to clarify that in my own mind and your session did that. An
excellent introduction to sales held in an easy atmosphere."
"This was a good
introduction to sales. Entertaining and insightful."
"Good balance between
presentation and role play."
"Introduction to the
fundamentals of sales techniques based on the teacher's own experience
(as opposed to MBA type of academic studies)."
I
recently downloaded your book Selling for Engineers, which I
found very useful.
I'd
like to get a copy of "Sales Prospecting for Engineers" .
IT
Executive, Brisbane, Australia.
I've just downloaded
your 2 manuals, How to hire a good Technical Salesman and Sales
prospecting for Engineers.
I brought Selling for
Engineers a while ago.
May I say how
delighted we have been with your manuals and how effective we find
the content.
Sabre Home Security Ltd
Dear
Mr. Seviour
I
have just read your two books, "Selling for Engineers" and "How
to Create Powerful Technical Sales Literature". I found them
both full of extremely wise pointers and comments. I believe the
principles presented by the books are absolutely right!
Congratulations on the books.
Paul
Bentley, PJB Business Development
We were delighted
with the manuals.
At our last
marketing meeting I said that I was so pleased that I would be
getting in touch with you. It was the realisation that you are
not a large company but a small company that has put an awful
lot of effort into a very good product.
I took your
manuals into the first marketing meeting and left it with them.
At the second review meeting the Production Director found them
so good that he couldn't put them down.
The conscience
consideration (we could have quite easily put it through the
automatic copier and then sent them back to you with a note
saying we are not interested) was not allowed by virtue of the
fact that they were so good and we were delighted with them.
When you are
driving a company forward some tools are useful and some are
essential. These manuals are not only good value for money but
they fill all the gaps we have been looking for.
Colin Dawson,
Managing Director, Daletech Electronics Ltd
"I recently read
a book entitled Prospecting for Engineers by Robert Seviour. It
was written in simple, plain English and made a lot of sense
from a practical point of view (totally the opposite to a lot of
theoretical business books I have tried to read). I got the
impression he is a very, practical, down to earth sort of guy."
Mark Robinson,
Managing Director, Starret Precision Optical Ltd.
That's all worked
fine - great speedy response. Its great to have good service, I seem
to recall I enjoyed dealing with you all those years ago!
I will take up your
kind offer of another title, quite like the sound of Powerful
closing techniques.
If you need any
testimonials from me, let me know, I would be happy to help.
Thanks again, good to
deal with you. All good wishes for 2010.
Sales & Marketing
Director
Britannia Kitchen
Ventilation Limited
Leamington Spa,
Warwickshire
The Selling for Engineers seminar has been
held in UK, Ireland, Germany, The Netherlands, Norway, Belgium, Austria,
Canada and the USA.
Robert is a fluent speaker of
German and French; the sales training for
engineering and scientific company course can be delivered in these
languages as well as English.
Concerned about winning more
clients for your technical business?
Do you have new people who
need training in how to sell?
Are you a Sales Manager who
needs to 'get the message across"?
I can help - this has been
my speciality for 20+ years.
Robert Seviour teaches sales skills to engineers, technical people
and a diverse range of industry delegates at his 'Selling for
Engineers' seminars.
It's been a long journey from the
beginning of his career as a 'hands-on' mechanical engineer.
'I probably would have stayed in
engineering if a friend had not talked me into joining a direct
sales organisation. There it was all different - what counted was
how many new orders I was bringing in, not technical matters. It was
a whole new world to me. To my surprise I enjoyed selling and was
good at it. There's nothing like the buzz you get when you bring in
a big order."
Robert began his working life at 'Power
Frequency Heating Ltd. in the London suburbs. This company produced
'pre-start heaters' for emergency vehicles and large trucks and
other equipment operating in cold climates. Customers included
Dennis Fire Engines, Carmichael Ambulances, Caterpillar Vehicles,
Petter Engines and Rolls Royce cars.
Later he formed a business, 'Robert
Seviour - Energy Control Systems' which installed 'smart' heating
controls for large houses and small commercial premises. An offshoot
of this activity was to design and fit solar heating systems for
domestic hot water plus a few interesting 'one-offs' which included
flue gas secondary heat exchangers for larger domestic boilers.
In 1988 Robert sold the business and
accepted an invitation to become North American agent for Structural
Polymer Systems, a manufacturer of epoxy adhesives and composite
materials. He re-located to Vancouver, Canada and developed from
zero a client base of users of this company's products. The job
involved finding new customers and teaching them how to use these
advanced materials.
Five years later he was asked to help a
UK scientific organisation develop good technical sales. This
business was an installer of microwave communications equipment, the
personnel were all engineers with no experience of sales. Robert
coached them in the process of contract acquisition / business
development.
The success of this operation led to an
invitation by other companies within the Thorn group to repeat the
same course with their divisions. For a year Robert travelled
throughout the UK bringing weekly coaching sessions to this
organisation's engineers and business development people. The
products they were selling included security systems and the design
of aerospace equipment.
Delegates working on an exercise at a Selling for Engineers
seminar Aberdeen Scotland
Delegates working on an exercise at a Selling for Engineers
seminar Aberdeen Scotland
The Selling for Engineers sales training manual
is specifically for engineers, scientists and techies of
all types - all about how to developing clients for
technical products and services. It's from a
specialised sales trainer who has two decades of
experience training sales engineers.
If your
company supplies technical products or services and you
have had little or no formal sales training, this book
is very useful. As well as the basics for sales
engineers, you'll find many interesting, technical
sales tips. It's for engineers, newcomers to sales
engineering and sales managers who want a source of
ideas for sales meetings and to develop commercial
awareness for engineers.
Order 'Selling for Engineers'
Contents - how to:
Convert more enquiries into closed contracts
Resist being 'squeezed' on price
Be more confident about selling
Manage your day to free up more time for finding more
clients
Understand the motivations and wants of your
prospects
Reduce frustration when it does not go your way
Achieve your sales targets
Develop a consultative sales process that works
Build successful business relationships
Get referrals from your customers
Qualify your prospects effectively
Find buyers' 'hot buttons' with powerful questions
Reduce activities that waste time and energy and cost
you sales
Topics in the Selling for
Engineers manual
The importance of
business development
The symptoms of weak
sales ability
Comparison of a
'sales-led' versus a 'product-led' company
Should we hire a science
graduate and train him/her to sell?
The reason why most
'techies' are not 'natural' sales people
What 'techies' really
think about selling - the negative stereotype
The personality traits
needed for sales How to take your engineers and make them into your
sales force
How to make a good sales
presentation
Sales engineer skills
Sales basics for
beginners
Common faults in sales
people
When your are the
customer, what do you look for in a salesperson?
The 'ideal' sales
personality
How to prospect for new
business
Prospecting methods -
mail, phone, visits, email, fax, exhibitions, referrals
How to write an
effective sales letter
What to say on the phone
'Qualifying' the
prospect
Dealing with common
sales problems
Setting appointments
Meeting the prospect -
the sales interview
How to deal with
different personality types
Discovering the buyer's
motivations
The sales presentation
The trap of the
friendly, helpful buyer
Presenting to academics
and experts
Asking for the order and
closing the sale
Sales representative
qualifications
Good answers to
difficult objections, including
- 'It's too expensive'
- 'I'm getting other
quotes'
- We're happy with
our existing supplier'
- 'I want to think about
it'
Dealing with 'difficult'
buyers
- Handling the
aggressive / dominant type
Common reasons for lack
of sales success - and what to do about them
How to stay motivated
and get out of a sales slump
A refresher for older /
experienced salespeople
Team management
principles for Sales Managers
How to win repeat
business.
The reasons for the rise
and fall of companies
The 'Sales Process Flow
Chart'
The ability to promote an idea effectively makes the
difference between failure and success in a professional career.
How effective are you at generating new business
opportunities?
Do
you convert most of your enquiries into closed business?
Some simple changes in your sales approach can
make a big difference,
let me show you.
The
'Selling for Engineers Manual' is
supplied as an electronic file in
Adobe Acrobat (.pdf) format
which you print yourself.
When your credit card is authorized you
will receive an order confirmation via email and instant access to
download your manual from the web.
The ability to promote an idea effectively makes the
difference between failure and success in a professional career.
How effective are you at generating new business
opportunities?
Do
you convert most of your enquiries into closed business?
Some simple changes in your sales approach can
make a big difference,
let me show you.
The
'Selling for Engineers Manual' is
supplied as an electronic file in
Adobe Acrobat (.pdf) format
which you print yourself.
When your credit card is authorized you
will receive an order confirmation via email and instant access to
download your manual from the web.
I guarantee that you will
like my books,
if you don't agree, I will refund your money immediately without
question.
Once you press the order link below you will
be able to download immediately.
Selling for Engineers
Prospecting for Engineers
How to Hire a Good Technical Salesman
How to Create Powerful Technical Sales Literature
How to Motivate Sales People
-
without spending a lot of money
Click here to order the 5 volume 'Selling for Engineers' set
- welche gerade mit dem
Vertrieb eines Produktes anfangen, oder schon laengere
Erfahrungen in diesem Bereich besitzen. Der Inhalt hat
sowohl produktspezifischen als auch
ingenieurwissenschaftlichen Charakter. Es handelt sich um
einen interaktiven Workshop welcher auf wissenschaftlichen
Grundlagen des Verkaufs beruht. Dieses Seminar wird von mir
bereits seit 18 Jahren, auf Deutsch und Englisch, in grossen
und kleinen Betrieben innerhalb Europas und Nordamerika
vorgetragen. Die typischen Berufsbezeichnungen meiner
Teilnehmer sind unter anderem: Sales Engineer, Account
Manager, Business Development Manager, kurzum jeder der
berufsbedingt mit Neukunden zu tun hat.
___________________________________________________________________
Thank You, The manual
downloaded perfectly. . . . I would love to have a copy of Prospecting
for Engineers. Thank you for your superb customer service - you have
learned well!
Mike Kusch
Director Of Technical Marketing
Sherman Dixie Concrete Industries
___________________________________________________________________
"It takes no time at all to realise there are
benefits to be had from this presentation".
"Not a jargon-based course".
John Flett, Mott McDonald.
Enlightening, very informative".
Allan McDonald, CAN (Offshore) Ltd.
"An insightful look into the sales world".
Tommy Mackay, CAN
(Offshore) Ltd.
In Aberdeen, Scotland, the principal centre for the UK oil and gas
industry, I have been proud to work with Performance Improvements, Pi,
who have grown from a handful of engineering consultants in one building
to a sizeable group with offices throughout the UK. Managing Director
Steve Wright believes in the value of relevant sales training, and the
rapid growth of his company (recently purchased by AMEC) demonstrates
its effectiveness.
Hi, Robert,
You did a great job AND we had a lot of fun. I remembering making our
sales guys actually do some telemarketing during the training.
We are doing very well, and continuing to grow.
Click here to visit
Seminars, talks and workshops are offered to students at universities
and technical institutions without charge or at reduced rates.
Please
contact me for more information
Comments from a sales training session at
Barcol-Air Ltd - Radiant Cooling Heating Systems, Oxford CT USA
"It was helpful in
constructing a way to talk to clients / reps in order to have a better
chance at getting sales."
Feedback comments from a
University of Edinburgh School of
Engineering.
Engineering students
working on an exercise
"Good fun and informative."
"The interaction with the
groups and role plays were very useful. How to identify the client's
needs was very good. The workshop was very well presented and
interactive. I have learned a lot in a short space of time. It was
excellent to have somebody with actual practical experience to present
their advice on sales in a logical and clear manner - some professors
should attend!!"
"Interesting exercises kept
the audience engaged. A great introduction to sales skills."
"Presenter seemed to have an
extensive knowledge of the subject. Good examples, informative notes."
"I got some extremely useful
hints on how to go about selling products in a technical environment. .
. the advice on presentations was very useful. Thanks very much, very
helpful indeed."
"Interesting logical
approach to selling. . . . . fun and interactive."
Participant comments from a Cambridge
University spinout company.
"Thanks Robert, the session
was very useful. Thought provoking. Great overview, tailored to our
needs as and when they popped up during the session."
Matt - Consulting Engineer
"Useful exercises and ideas,
tailored well to our circumstances. Interesting ideas regarding client
focus / self-focus. Lots of new ideas. Well taught, informative day."
Participant comments from SMD, Wallsend, UK
who design and manufacture subsea robotics including remotely operated
vehicles (ROVs), underwater propulsion and control products.
"Good overview of sales
process skills."
"Good refresher on sales
management and techniques."
"I liked the friendly and
informal delivery of the course. There were several new sales ideas /
techniques that I will use."
"A very interactive seminar
which got everyone thinking and talking."
"Clear, simple, easy to
remember points."
"Related often to our
business - real world. A useful overview of the key principles and
considerations relevant to technical sales."
"Enjoyed the first session -
fast pace, practical activities, sense of direction."
UCLA Anderson School of Management, Los
Angeles presented a half-day
Sales Skill-building
Workshop led by Robert Seviour
Feedback from this event:
"The workshop was done in a memorable & fun way. The technique was
taught in an easy to understand way. The presentation is well formatted"
"Presentation was clear,
concise & simple, which made it very easy to follow. Just the right
level for me. It's a great intro class"
"The exercises were very
effective in solidifying core concepts"
"I liked getting the
great framework for successfully engaging potential clients"
"It gave me a better
understanding of how to approach clients and increase possibility of
selling"
"Clear, simple thoughts.
Easy to implement (using role plays)"
"I really like the
mini-assignments to help me understand the materials & retain the
knowledge. The content is really practical . . .wish the workshop was
longer"
"You are in many
situations where you are selling something - especially yourself"
"The outline of
presentation elements was very helpful. The page with the
'phrases-not-to-use' was very useful"
"I liked the model of
instruction, then exercises. It helped make it concrete for me. I liked
the assignment to different teams and people. It helped me get to know
everyone"
"Dear Robert,
Thank you so much for giving us such a great class yesterday! I’ve never
got a real sales training before and your class really opened my eyes to
an interesting field."
"What you showed us yesterday are really essence of sales practice, and
I definitely would like to review them from time to time to keep what
I’ve learned.
Also, feel free to let me know whether in future you would like to visit
UCLA again and give similar trainings, and I will be more than happy to
be there!"
"Robert, thank you for
the workshop yesterday. I have tried that first exercise - “Try to
sell Item X to me” with 3-4 engineers already. Every one of them
started data-dumping the features on me immediately. Thanks again for
the very practical and useful workshop!
Thank you for your great
selling workshop yesterday.
University of Edinburgh
presented a half-day
Sales
Skills Workshop
Feedback from this event:
"Thought-provoking, not a prescriptive lecture"
"Easy to relate material
to real world examples. Real information about sales techniques rather
than abstract theories"
"Very well delivered -
good structure & efficient. Relaxed approach and enjoyable tasks"
"All understood and very
well presented"
"V. informative. Easy to
remember thanks to multiple examples and good explanations"
"Very friendly and
informal"
"The exercises that
showed the intuitive but ultimately flawed sales pitch that I was using
were very useful"
"The things that were
covered were in straightforward terms and gave a good structure to the
sales process"
"Interactive and entertaining"
"Informative - covered a
lot of aspects of sales which can be very useful in an engineering
career"
"I found the workshop useful and informative. I would recommend it
for final year students"
"Liked the involvement
aspects, time didn't drag as there were breaks and involvement. Really
good use of examples make it really easy to relate to"
"Enjoyed level pitched
at. Interactive level just right for me. Learned a lot. Very
informative"
"I liked the practical examples. A lot of useful tips for
communicating between buyers and suppliers"
"Introduced me to systematic methods of sales techniques. Will find
this very useful. Good to get some exercises as these illustrate points
very well"
"A day boot camp of
sales strategies and way of thinking when approaching a potential
customer".
From an event held at UBC - University of
British Columbia, Vancouver, Canada:
"A great crash course for beginners and refresher
for experienced persons"
"Easy to understand - very well presented. . . . Really
helped in structuring the thought process to concentrate on during the
selling process".
Comments from participants
at an event held at Robert Gordon University Aberdeen, Scotland:
Great course for people new to sales or if
they need a thorough overview of the basic principles".
Mark Graham, Dominion Technology Gases Ltd
"Made me think differently about selling (in a
good way)". Eric Brechet, Engspire.
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technical
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This is a map of where the visitors to this
page came from on 1 Aug 2018 - It seems I should open an office in East
Coast USA!
Contrast the degree of interest in the USA
about the business of selling technical products with the level in other
countries, (of course language is a factor also).
If you have read this far and still haven't
found what you want, get in touch - no charge for a chat. I've been in
sales and managed sales teams for over thirty years, I may have the
answer to your sales problem.
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Sales training courses for engineers and techies is backed with a 60 Day No Questions Asked Money Back Guarantee. If within the first 60 days of receipt you are not satisfied with Wake Up Lean™, you can request a refund by sending an email to the address given inside the product and we will immediately refund your entire purchase price, with no questions asked.